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Original Article By  Commercial Integrator
InfoComm APEx Advocate Program Logo

InfoComm International has introduced theAPEx Advocate program, recognizing AV manufacturers that are dedicated to supporting AV integrators and design consultants focused on “high standards of employee training and certification” who provide “exceptional solutions to their clients.”

Zdiwas thefirst companyto earn APEx distinction in 2014 and has since been joined by more than 50 other companies. The certification is based on the company achieving prescribed percentages of training and client satisfaction and must be renewed regularly.

The new APEx Advocate program “is designed for manufacturers to support APEx systems integrators through promotional consideration, outreach and preferential services,” according to InfoComm’s announcement. APEx Advocates “commit to promoting APEx integrators and consultants in their marketing and dealer training programs,” the press release says.

The first class of APEx Advocates includes Belden,Crestron,FSR,Hall Research,PeaveyandRGB Spectrum.

“Crestron is signing on to the be one of the first APEx Advocates because we support a more qualified integrator workforce,” said Dave Silberstein, director of inside sales at Crestron Electronics and chairman of InfoComm’s Manufacturers Council. “We encourage our integrators to earn the APEx designation because it proves that they believe in quality and it ensures that our products will be shown and configured to their true potential.”

FSR has been very supportive of the APEx Advocate Program since the InfoComm Manufacturers Council first proposed the initiative, says George Fournier, FSR senior sales engineer and a member of the InfoComm Manufacturers Council.

“As a manufacturer, FSR has been committed to our consultants and dealers over the years, and we have consistently supported them in their pursuit of the highest quality solutions they can provide their end users,” says Fournier. “InfoComm’s APEx program has been very successful in recognizing systems integrators, consultants and dealers who follow best practices and standards developed by InfoComm International.”

RGB Spectrum “is proud to be among the first manufacturers to become an InfoComm APEx Advocate,” says John Henkel, director of product marketing, noting the company offers InfoComm-certified training.  “As we celebrate our 30th year, our commitment to helping system integrators and dealers gain the knowledge they need to excel remains a key tenet of our business. APEx-designated integrators help the entire industry by providing more efficient and intelligent system design and implementation.”

High standards on products and installations can help to cut down on problems for customers, which increases overall satisfaction for the industry, said InfoComm senior VP of member services Betsy Jaffe.

“Like APEx integrators and consultants, APEx Advocates are champions of industry quality, devoting time and resources to supporting companies that prioritize superior customer satisfaction, training and certification,” she said in the announcement. “We are proud of the companies that have committed to the APEx program, which ensures our industry continues to advance.”

Editor’s Note: FSR is an underwriter of AVNation

Company’s Easy-To-Use, Affordable Control System Meets Specific Needs For House To Manage Multiple Mics During Legislature Sessions

Augusta, ME – (April 6, 2017) — The Maine House of Representatives, the lower house of the Maine Legislature, recently installed an FSR FLEX LT-150 control system to manage 158 microphones used during legislative sessions.  FSR is a leading manufacturer of a wide variety of infrastructure products for the audio/video, Information and Communications Technologies (ICT), education, hospitality, government, and religious markets.

According to Tom Loveitt, Design, Sales and Support, Canfield Systems, Inc., who designed and installed the FSR system, the FLEX LT-150 is installed at the desk of the Assistant Clerk in the House of Representatives Chambers and is operated by the Journal Clerk during legislative sessions. The project involved replacing the existing, 18-year-old Danish Interpretive System (DIS) with a current model.

“The upgraded system, while largely superior to its predecessor, lacked certain features that were essential,” explains Loveitt. “The DIS system offered no serial control option and the room is well wired with Cat. 6 twisted pair. With the great assistance of FSR’s tech support, the unit was configured to mimic the functions of a proprietary control surface from the original DIS conferencing system.”

As Loveitt explains, the older, analog DIS conferencing system had an optional, external control panel with which the operators had become dependent. However, that panel did not exist in the new, digital system.  While the associated GUI software is powerful, Loveitt and his team had to replicate some of the older unit’s features on the FSR Flex panel.

“We chose the LT-150 because the DIS-CCU communicates by way of TCP-IP protocol only and the FLEX line offers just that in the LT-150,” adds Loveitt.  “Other third-party control systems could have been used, but at a far higher cost and the level of technical support and sincere care for customers found at FSR led to the choice of this product.”

https://us.vocuspr.com/Publish/519858/vcsPRAsset_519858_124248_2c7f5a6e-8efd-4941-8859-1b60e29ff105_0.pngThe Flex-LT is a self-contained control system that offers users a vast number of features at an affordable price point. The Flex-LT mounts in a wall or sits on a desk and presents the user with an easy-to-use and understand 3.5-inch color LCD touch screen and an IP port. Through the touch screen the user can choose what source is being displayed and change the volume. The Flex-Able configuration utility features an easy-to-use method to get the most out of the system. The contractor is presented with an easy-to-follow drag ‘n drop programming methodology; no need to learn other programming language.

“FSR’s FLEX systems have been extremely well-received and used within a wide variety of markets, including education, corporate, government, hospitals and more,” says Jan Sandri, FSR president. “We were especially pleased that Greg Calantropio, FSR Technical Sales and Support, was on board for this important project, keeping our customer happy with great support. Greg, our FLEX tech specialist, was able to tailor the LT-150’s functionality and maximize FLEX’s many features and options to the Maine House of Representatives specific needs.”

Loveitt considers the install at the Maine House of Representatives a success, explaining, “Any institution change is difficult. However, they are quite satisfied with the outcome and pleased with the effort shown by both Canfield Systems and FSR.”

About FSR
FSR, established in 1981, manufactures a wide variety of signal management and infrastructure solutions for the AV/IT, Information and Communication Technologies (ICT), corporate, education, hospitality, government, and religious markets, including floor, wall, table, and ceiling connectivity boxes and wireways, as well as a full line of interfaces, distribution amplifiers, matrix switchers, seamless scaling switchers and HDBaseT signal delivery solutions. FSR offers live 24/7 technical and sales support throughout the country from expertly trained technicians and sales representatives. The Company is also an HDBaseT Alliance Adopter Member.

TableA day at the office for Jon Melchin means working with the architectural and design community on a national level. As the director of architectural business development for FSR Inc. (FSR), a leading global manufacturer of a wide variety of signal management and infrastructure solutions in audiovisual, datacomm and control systems for a range of sectors, Melchin connects with top architects and designers to develop market-driven solutions.